A damaged roof doesn't wait for a convenient time, and neither do we. Big Toms Roofing keeps trucks staged around Winterville so a certified roofer can be looking at your roof within hours, not days, with a straight-talk estimate before any work starts.

We built Big Toms Roofing to fix a problem every homeowner in Winterville has run into: contractors who don't return calls, no-show for appointments, or pad the invoice once the tarp's already on the roof. Our Flat Roof Repair crews are local, licensed, and accountable โ every estimate is in writing before a single shingle gets pulled.
Whether it's an emergency leak at 2am or a planned replacement you've been putting off, Big Toms Roofing brings the same certified crew and the same upfront pricing to every Winterville job.
When a tree limb punches through decking or shingles peel back in a wind event, water gets in fast. We prioritize emergency calls in Winterville above scheduled work, get a tarp on within hours, and document everything with photos for your insurance file.
When patching stops making financial sense, a full tear-off and reroof resets the clock on your home. We strip old material down to the deck, replace any rotten sheathing, install proper underlayment and ice-and-water protection, and finish with a manufacturer-certified shingle or metal system backed by a real warranty.
Commercial roofs fail differently than residential ones โ ponding water, seam separation, and membrane wear don't always show up until there's a leak on the sales floor below. Our Winterville commercial division services TPO, EPDM, modified bitumen, and built-up roofing systems on retail, industrial, and multi-family properties.
Buying or selling a home in Winterville? A pre-purchase roof inspection gives you real leverage in negotiations and peace of mind about what you're actually buying โ no guessing about remaining roof life.
Ice damming is a real problem in Winterville, NC winters when it happens. We install proper ice-and-water shield and improve attic insulation and ventilation to stop the freeze-thaw cycle that damages eaves.

Every one of these commitments exists because a Winterville homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
You'll know the exact scope and cost in writing before work starts, and that number doesn't move unless you approve a change.
Because our trucks stay staged around Winterville, we're rarely more than an hour from your address for emergency calls.
Certification isn't a marketing badge here โ it's required training that affects how your warranty is honored.
If something about the finished work doesn't sit right with you, call us back and we'll make it right โ that's the deal.
Our team has sat through enough adjuster meetings in Winterville, NC to know what documentation actually moves a claim forward.
Magnetic nail sweeps and tarp-protected landscaping are standard on every job, not an upsell.
{We don't cherry-pick these โ they're representative of the calls, texts, and reviews we get after most Flat Roof Repair jobs in Winterville.}
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"I got three quotes for a full reroof and Big Toms Roofing wasn't the cheapest, but they were the only ones who explained exactly what was included and stuck to it. Zero surprises on the final bill."
"After the hail storm last year, Big Toms Roofing documented everything for our claim and dealt directly with our adjuster. We barely had to do anything except sign off on the estimate."
"We manage a small retail plaza and Big Toms Roofing has handled our flat roof maintenance for two years now. Scheduled work, no drama, invoices that match the estimate. Exactly what we need as a property manager."
"Bought a house in Winterville last year and had them do the pre-purchase inspection. Found flashing issues the seller ended up covering. Saved us thousands before we even closed."
Our dispatch radius from Winterville reaches the surrounding Winterville, NC communities as well โ if you're unsure whether your address is covered, one call confirms it in seconds.
We regularly work in the following Winterville-area zip codes: 28590

One call gets a licensed Winterville roofer looking at your problem, usually the same day, with a written estimate before anything starts.
๐ Call +1-855-469-0306 โ Serving Winterville, NC